Services
Forgot Passcode
If you've forgotten your passcode, don't worry! Simply follow the steps to reset it and secure your access again.
Forgot Apple Account Password
Forgot your Apple account password? No problem! You can easily reset it to regain access to your account and all your Apple services.
Learn More
Want to learn more about how to locate your lost or stolen device? Discover how 'Find My Device' can help you track and protect it.
My Support
My Support on iOS offers a personalized experience for managing all your Apple devices and services. From troubleshooting issues to checking warranty status and scheduling repairs, My Support provides quick access to solutions tailored for your devices. Easily track your support cases, chat with experts, and find helpful guides—all in one place. Stay on top of your Apple products and ensure they continue working at their best with My Support.
Service Options
IOS provides convenient service options to keep your Apple devices running smoothly. Whether you need a screen repair, battery replacement, or other technical assistance, you can choose from a range of support solutions. Schedule an appointment at an Apple Store, connect with an Apple Authorized Service Provider, or arrange for mail-in service—all designed to fit your needs. With transparent pricing and certified experts handling your device, you can trust your service will be fast, reliable, and convenient.
Start a repair
Starting a repair for your Apple device on iOS is easy and convenient. Whether you're dealing with a hardware issue, screen damage, or battery replacement, you can begin the process right from your device. Simply use the ‘Start a Repair’ option in the Support app or on the Apple website to schedule an appointment at an Apple Store, arrange a mail-in repair, or find an Apple Authorized Service Provider. You’ll get step-by-step guidance and real-time updates to ensure your device is back to working perfectly in no time.
Back up your data
Backing up your data on iOS is essential for keeping your photos, files, and settings safe. With iCloud, you can automatically back up your iPhone or iPad daily when connected to Wi-Fi, or you can manually back up anytime in Settings. If you prefer, you can use your computer to back up via Finder on Mac or iTunes on Windows. Regular backups ensure that if you ever need to restore your device or switch to a new one, all your data will be ready to go—no data loss, just seamless continuity.
Transfer data to a new iPhone with Quick Start
Transferring data to a new iPhone is quick and easy with Quick Start. Simply bring your old and new iPhones close together, and Quick Start will automatically guide you through the setup process. Using your iPhone's camera, securely transfer your settings, apps, and personal data from your old device to your new one. With Quick Start, your new iPhone is ready to use in just a few steps, and all your important data, like photos, messages, and apps, moves over seamlessly.
Use eSIM on iPhone
Using eSIM on iPhone offers a convenient and flexible way to manage cellular plans without the need for a physical SIM card. With eSIM, you can activate a cellular plan digitally, switch between multiple plans, or add a secondary line for personal or business use—all from your device. It's easy to set up: scan a QR code provided by your carrier or install the plan via their app. eSIM provides the freedom to travel internationally or switch carriers without the hassle of swapping SIM cards, while keeping your iPhone connected wherever you go.
